COMPLAINT SYSTEM

DSC Arjun Namaste Protocol

DSC Arjun Namaste Protocol

Cultural integration greetings and welcome sequences.

DSC Arjun Salute Command

DSC Arjun Salute Command

Integrated salute protocol execution for VIP security sequences.

Automated Robocoupler Patrol

Automated Robocoupler Patrol

Sensor-fused safety scans and railway line security auditing.

Advanced Humanoid Deployment

Advanced Humanoid Deployment

State-of-the-art railway patrol and diagnostic security systems.

Strategic Joint Initiative

Strategic Joint Initiative

RPF and Robocoupler collaborating for enhanced security and safety.

COMPLAINT SYSTEM

Robocoupler Logo

OFFICER SIGN IN

Robocoupler Zone Support Desk Gate

Account credentials must be created by a Robocoupler Administrator inside the separate Company Console page.
Robocoupler Logo

CLIENT TICKETING DESK

RAILWAY & RPF SERVICE PORTAL
VIZAG JUNCTION HUB
00:00:00
RPF
Insp. K. Rao Zone: South Coast
  • Dashboard Home
  • Raise New Ticket
  • Track Ticket Status
  • Profile & Password
  • Log Out
CLIENT PORTAL v2.3

Welcome to Robocoupler Support Hub

Your command dashboard for monitoring diagnostics, raising support tickets, and scheduling technical dispatches.

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✍️

Raise New Ticket

Report a new robot malfunction, upload CCTV footage, and dispatch technical assistance.

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Track Ticket Status

Monitor ongoing repair progress, tech dispatches, and check inline media playback.

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Account & Password

Manage your officer profile settings, update security credentials, and passwords.

Raise Technical Complaint Ticket

India's first Andro Humanoid Manufacturing Company help desk. Please enter malfunctioning details below to dispatch technicians.

⚠️ Note: To resolve the reported issue, it takes at least 7 business working days.
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Battery / Power
👁️
Sensor / Lidar
⚙️
Motors / Wheel
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OS & Software
⚠️
Physical/Vandalism
🙏
Namaste
🫡
Salute
📹
CCTV
🏎️
Rover
🔄
Neck Rotation
🛑
Rover Brake Failure
⚡
Abnormal Functioning
👋
Hi
⚠️ MANDATORY VIDEO UPLOAD
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CCTV Footage * Required video to claim hardware coverage No file selected
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Malfunction Recording * Required video demonstrating unit malfunction No file selected
✓

TICKET CREATED SUCCESSFULLY!

Ticket Key: TKT-XXXX

📢 TELEGRAM DISPATCHED

Support ticket details and media attachments have been sent to Telegram Chat.

Track Ticket Status

Search by Ticket ID. View repair progress and contact technical escalation matrices.

Officer Account Settings

Log in with your created credentials to view your profile details or change your account password.

Change Account Password

Session Active
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RPF-VSKP-12

Operational Zone Coordinator | Visakhapatnam Node

🎥 Media Attachment Viewer