/* 
   ROBOCOUPLER - User-Friendly Light-Theme Ticketing & Support CSS
   Theme: Minimalist Clean White interface with Corporate Blue and Emerald Green Accents.
   Optimized for split client (index.html) and company (company.html) portals.
*/

:root {
    /* Clean Light Mode Theme */
    --color-bg-deep: #f8fafc;
    --color-bg-card: #ffffff;
    --color-bg-card-hover: #f1f5f9;
    --color-border: #e2e8f0;
    --color-border-hover: #cbd5e1;
    
    /* Accents */
    --color-blue: #2563eb;
    --color-blue-glow: rgba(37, 99, 235, 0.15);
    --color-blue-dim: #eff6ff;
    --color-green: #10b981;
    --color-green-glow: rgba(16, 185, 129, 0.15);
    --color-green-dim: #ecfdf5;
    --color-danger: #ef4444;
    --color-danger-glow: rgba(239, 68, 68, 0.15);
    --color-warning: #f59e0b;
    --color-warning-dim: #fef3c7;
    
    /* Typography & Text */
    --color-text: #475569;
    --color-text-muted: #94a3b8;
    --color-text-header: #0f172a;
    
    /* Radii */
    --radius-lg: 16px;
    --radius-md: 10px;
    --radius-sm: 6px;
    
    /* Transitions */
    --transition-fast: 0.2s cubic-bezier(0.4, 0, 0.2, 1);
    --transition-norm: 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

/* Reset */
* {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

body {
    background-color: var(--color-bg-deep);
    color: var(--color-text);
    font-family: var(--font-sans);
    min-height: 100vh;
    overflow-x: hidden;
    position: relative;
    -webkit-font-smoothing: antialiased;
}

.cyber-grid {
    position: fixed;
    top: 0;
    left: 0;
    width: 100vw;
    height: 100vh;
    background-image: 
        linear-gradient(rgba(148, 163, 184, 0.04) 1px, transparent 1px),
        linear-gradient(90deg, rgba(148, 163, 184, 0.04) 1px, transparent 1px);
    background-size: 60px 60px;
    z-index: -2;
    pointer-events: none;
}

/* App Container */
.app-container {
    display: flex;
    flex-direction: column;
    height: 100vh;
    width: 100vw;
    padding: 16px;
    gap: 16px;
}

/* HEADER STYLES */
.main-header {
    background: var(--color-bg-card);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-lg);
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 12px 28px;
    height: 85px;
    box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.05), 0 2px 4px -1px rgba(0, 0, 0, 0.03);
}

.logo-area {
    display: flex;
    align-items: center;
    gap: 18px;
}

/* Brand Logo Image dimensions */
.logo-container {
    width: 200px;
    height: auto;
    display: flex;
    align-items: center;
    justify-content: center;
}

.brand-logo-img {
    max-width: 100%;
    max-height: 54px;
    object-fit: contain;
}

.brand-text h1 {
    font-size: 1.25rem;
    font-weight: 800;
    letter-spacing: 1px;
    color: var(--color-text-header);
    line-height: 1.2;
}

.sub-brand {
    font-size: 0.62rem;
    font-family: var(--font-mono);
    color: var(--color-blue);
    font-weight: 800;
    letter-spacing: 0.5px;
    display: block;
}

.header-status {
    display: flex;
    align-items: center;
    gap: 16px;
}

.location-badge {
    display: flex;
    align-items: center;
    gap: 6px;
    background: var(--color-blue-dim);
    border: 1px solid rgba(37, 99, 235, 0.15);
    border-radius: 20px;
    padding: 6px 14px;
    font-size: 0.8rem;
    font-weight: 700;
    color: var(--color-blue);
}

.clock-display {
    font-family: var(--font-mono);
    font-size: 1.05rem;
    font-weight: bold;
    color: var(--color-text-header);
    background: #f1f5f9;
    padding: 6px 12px;
    border-radius: var(--radius-sm);
    border: 1px solid var(--color-border);
}

/* User profile indicators */
.user-profile-section {
    display: flex;
    align-items: center;
}

.profile-badge {
    display: flex;
    align-items: center;
    gap: 12px;
    background: rgba(148, 163, 184, 0.05);
    border: 1px solid var(--color-border);
    padding: 6px 16px;
    border-radius: 24px;
}

.avatar {
    width: 32px;
    height: 32px;
    background: linear-gradient(135deg, #475569, #64748b);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.72rem;
    font-weight: 800;
    color: #ffffff;
}

.profile-info {
    display: flex;
    flex-direction: column;
}

.officer-name {
    font-size: 0.85rem;
    font-weight: 800;
    color: var(--color-text-header);
}

.officer-role {
    font-size: 0.65rem;
    color: var(--color-text-muted);
}

/* BUTTONS */
.btn {
    background: #ffffff;
    color: var(--color-text-header);
    border: 1.5px solid var(--color-border);
    border-radius: 24px;
    padding: 10px 22px;
    font-family: var(--font-sans);
    font-size: 0.85rem;
    font-weight: 700;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 8px;
    transition: var(--transition-fast);
}

.btn:hover {
    background: var(--color-bg-card-hover);
    border-color: var(--color-border-hover);
}

/* LAYOUT BODY */
.dashboard-layout {
    display: flex;
    flex: 1;
    gap: 16px;
    overflow: hidden;
}

/* SIDEBAR NAV */
.sidebar {
    width: 260px;
    background: var(--color-bg-card);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-lg);
    display: flex;
    flex-direction: column;
    justify-content: space-between;
    padding: 20px 10px;
    box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.05), 0 2px 4px -1px rgba(0, 0, 0, 0.03);
}

.nav-menu {
    list-style: none;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.nav-item {
    display: flex;
    align-items: center;
    gap: 14px;
    padding: 12px 18px;
    border-radius: 24px;
    cursor: pointer;
    font-size: 0.95rem;
    font-weight: 600;
    color: #64748b;
    border: 1.5px solid transparent;
    transition: var(--transition-fast);
}

.nav-item:hover {
    color: var(--color-blue);
    background: var(--color-bg-card-hover);
}

.nav-item.active {
    color: var(--color-blue);
    background: var(--color-blue-dim);
    border-color: rgba(37, 99, 235, 0.15);
}

/* PORTAL SWITCH LINK */
.portal-switch-link {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 12px 18px;
    border-radius: 24px;
    text-decoration: none;
    color: var(--color-blue);
    font-weight: 700;
    font-size: 0.82rem;
    background: var(--color-blue-dim);
    transition: var(--transition-fast);
    border: 1.5px solid rgba(37, 99, 235, 0.15);
    margin: 15px 8px;
}

.portal-switch-link:hover {
    background: var(--color-blue);
    color: #ffffff !important;
    box-shadow: 0 4px 10px rgba(37, 99, 235, 0.2);
}

.portal-switch-link svg {
    flex-shrink: 0;
}
    border-color: rgba(37, 99, 235, 0.25);
}

.sidebar-footer {
    display: flex;
    flex-direction: column;
    gap: 4px;
    padding: 10px 18px;
    border-top: 1px solid var(--color-border);
}

.ver-label {
    font-family: var(--font-mono);
    font-size: 0.65rem;
    color: var(--color-text-muted);
}

.uptime-label {
    font-family: var(--font-mono);
    font-size: 0.72rem;
    color: var(--color-blue);
}

/* VIEWPORT VIEW */
.content-viewport {
    flex: 1;
    border-radius: var(--radius-lg);
    overflow-y: auto;
    padding-right: 6px;
}

.content-viewport::-webkit-scrollbar {
    width: 6px;
}
.content-viewport::-webkit-scrollbar-track {
    background: transparent;
}
.content-viewport::-webkit-scrollbar-thumb {
    background: var(--color-border);
    border-radius: 10px;
}
.content-viewport::-webkit-scrollbar-thumb:hover {
    background: var(--color-border-hover);
}

/* TAB FADE */
.tab-pane {
    display: none;
    flex-direction: column;
    gap: 20px;
    animation: tabSlideUp 0.3s cubic-bezier(0.16, 1, 0.3, 1) forwards;
}

.tab-pane.active {
    display: flex;
}

@keyframes tabSlideUp {
    from { opacity: 0; transform: translateY(12px); }
    to { opacity: 1; transform: translateY(0); }
}

/* WELCOME BANNER */
.welcome-banner {
    background: #ffffff;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-lg);
    padding: 24px 30px;
    box-shadow: 0 2px 4px rgba(0,0,0,0.02);
}

.welcome-banner h2 {
    font-size: 1.5rem;
    font-weight: 800;
    color: var(--color-text-header);
}

.welcome-banner p {
    font-size: 0.88rem;
    color: var(--color-text);
    margin-top: 6px;
    line-height: 1.4;
}

/* GLASS CARDS (CLEAN WHITE CARDS) */
.glass-card {
    background: var(--color-bg-card);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-lg);
    padding: 20px 24px;
    box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.05), 0 2px 4px -1px rgba(0, 0, 0, 0.03);
    transition: border-color var(--transition-norm), box-shadow var(--transition-norm);
}

.glass-card:hover {
    border-color: var(--color-border-hover);
}

.card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-bottom: 1px solid var(--color-border);
    padding-bottom: 12px;
    margin-bottom: 16px;
}

.card-header h3 {
    font-size: 1rem;
    font-weight: 700;
    color: var(--color-text-header);
}

/* NEW TICKET FORM STYLING (POC) */
.form-outer-card {
    padding: 30px !important;
}

.form-group-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 24px;
}

.form-column {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.form-row {
    display: grid;
    grid-template-columns: 1.2fr 1fr;
    gap: 12px;
}

.form-group {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.form-group label {
    font-size: 0.85rem;
    font-weight: bold;
    color: #475569;
}

.req { color: var(--color-danger); }

.form-control {
    background: #ffffff;
    border: 1px solid var(--color-border);
    color: var(--color-text-header);
    padding: 12px 16px;
    border-radius: var(--radius-md);
    font-family: var(--font-sans);
    font-size: 0.9rem;
    outline: none;
    transition: var(--transition-fast);
}

.form-control:focus {
    border-color: var(--color-blue);
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
}

/* Category grid selection buttons */
.category-selection-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 8px;
    margin-top: 2px;
}

.cat-select-card {
    background: #ffffff;
    border: 1.5px solid var(--color-border);
    border-radius: var(--radius-md);
    padding: 12px 8px;
    text-align: center;
    cursor: pointer;
    transition: var(--transition-fast);
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 6px;
}

.cat-select-card:hover {
    border-color: var(--color-border-hover);
    background: var(--color-bg-card-hover);
}

.cat-select-card.selected {
    border-color: var(--color-blue);
    background: var(--color-blue-dim);
    box-shadow: 0 0 0 2px rgba(37, 99, 235, 0.05);
}

.cat-icon {
    font-size: 1.4rem;
}

.cat-select-card span {
    font-size: 0.7rem;
    font-weight: 700;
    color: var(--color-text);
}
.cat-select-card.selected span {
    color: var(--color-blue);
}

/* Preset Location Tags */
.presets-row {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    margin-top: 6px;
}

.preset-tag {
    background: #f1f5f9;
    border: 1px solid var(--color-border);
    padding: 4px 10px;
    border-radius: 12px;
    font-size: 0.7rem;
    color: var(--color-text);
    cursor: pointer;
    transition: var(--transition-fast);
}

.preset-tag:hover {
    background: var(--color-blue-dim);
    border-color: var(--color-blue);
    color: var(--color-blue);
}

.btn-submit-complaint {
    width: 100%;
    background: var(--color-blue);
    border: 1px solid var(--color-blue);
    color: #ffffff;
    font-weight: 800;
    font-size: 0.95rem;
    letter-spacing: 0.5px;
    padding: 14px;
    justify-content: center;
    margin-top: 10px;
    border-radius: 24px;
}

.btn-submit-complaint:hover {
    background: #1d4ed8;
    box-shadow: 0 4px 12px rgba(37, 99, 235, 0.2);
}

/* SUCCESS SCREEN */
.ticket-success-container {
    background: #ffffff;
    border: 2px solid var(--color-green);
    border-radius: var(--radius-lg);
    padding: 50px 30px;
    text-align: center;
    box-shadow: 0 10px 25px -5px rgba(16, 185, 129, 0.1);
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 16px;
    animation: successPop 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275) forwards;
}

@keyframes successPop {
    from { opacity: 0; transform: scale(0.95); }
    to { opacity: 1; transform: scale(1); }
}

.success-icon-box {
    width: 64px;
    height: 64px;
    border-radius: 50%;
    background-color: var(--color-green);
    color: #ffffff;
    font-size: 2rem;
    font-weight: 800;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 4px 10px rgba(16, 185, 129, 0.2);
}

.success-ticket-id {
    font-family: var(--font-mono);
    font-size: 1.3rem;
    font-weight: bold;
    color: var(--color-green);
    background: var(--color-green-dim);
    padding: 6px 20px;
    border-radius: var(--radius-sm);
    border: 1px dashed var(--color-green);
}

/* Simulated Email Alert Notice Panel */
.email-alert-notice {
    background: var(--color-blue-dim);
    border: 1.5px solid rgba(37, 99, 235, 0.18);
    border-radius: var(--radius-md);
    padding: 14px 20px;
    margin-top: 10px;
    width: 100%;
    max-width: 485px;
    text-align: left;
    display: flex;
    align-items: center;
    gap: 16px;
    animation: slideDown 0.3s ease-out;
}

.email-badge {
    background-color: var(--color-blue);
    color: #ffffff;
    font-size: 0.65rem;
    font-weight: bold;
    padding: 3px 8px;
    border-radius: 4px;
    white-space: nowrap;
}

.email-alert-notice p {
    font-size: 0.82rem;
    color: var(--color-text-header);
    margin: 0;
    line-height: 1.4;
}

.success-desc {
    font-size: 0.88rem;
    color: var(--color-text);
}

.success-action-row {
    display: flex;
    gap: 12px;
    margin-top: 14px;
}

/* TRACK TICKET LIST (STEPPER MODULES) */
.tickets-list-container {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.ticket-status-card {
    background: #ffffff;
    border: 1.5px solid var(--color-border);
    border-radius: var(--radius-lg);
    padding: 24px;
    box-shadow: 0 4px 6px -1px rgba(0,0,0,0.05);
    display: flex;
    flex-direction: column;
    gap: 18px;
    transition: var(--transition-norm);
}

.ticket-status-card:hover {
    border-color: var(--color-border-hover);
}

.ticket-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-bottom: 1px solid var(--color-border);
    padding-bottom: 12px;
}

.t-meta-left {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.t-id { font-family: var(--font-mono); font-size: 1.15rem; font-weight: 800; color: var(--color-text-header); }
.t-details { font-size: 0.78rem; color: var(--color-text); }
.t-details strong { color: var(--color-blue); }

.t-meta-right {
    display: flex;
    align-items: center;
    gap: 8px;
}

.t-priority-badge {
    font-size: 0.65rem;
    font-weight: bold;
    padding: 3px 8px;
    border-radius: 4px;
}

.p-low { background: var(--color-green-dim); border: 1px solid var(--color-green); color: var(--color-green); }
.p-med { background: var(--color-blue-dim); border: 1px solid var(--color-blue); color: var(--color-blue); }
.p-high { background: var(--color-warning-dim); border: 1px solid var(--color-warning); color: var(--color-warning); }
.p-crit { background: #ffe4e6; border: 1px solid var(--color-danger); color: var(--color-danger); }

/* VISUAL STEPPER TRACK */
.ticket-stepper {
    display: flex;
    justify-content: space-between;
    align-items: center;
    position: relative;
    padding: 10px 30px;
    margin: 10px 0;
}

.stepper-line-bg {
    position: absolute;
    top: 50%;
    left: 50px;
    right: 50px;
    height: 3px;
    background-color: var(--color-border);
    z-index: 1;
    transform: translateY(-50%);
}

.stepper-line-fill {
    position: absolute;
    top: 50%;
    left: 50px;
    height: 3px;
    background-color: var(--color-green);
    z-index: 2;
    transform: translateY(-50%);
    transition: width 0.8s ease-in-out;
}

.step-node {
    display: flex;
    flex-direction: column;
    align-items: center;
    z-index: 3;
    position: relative;
}

.step-marker {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    background-color: #ffffff;
    border: 2px solid var(--color-border);
    color: var(--color-text-muted);
    font-size: 0.72rem;
    font-weight: 800;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: var(--transition-norm);
}

.step-label {
    font-size: 0.72rem;
    font-weight: 700;
    color: var(--color-text-muted);
    margin-top: 8px;
    white-space: nowrap;
}

.step-node.completed .step-marker {
    background-color: var(--color-green);
    border-color: var(--color-green);
    color: #ffffff;
}
.step-node.completed .step-label {
    color: var(--color-green);
}

.step-node.active .step-marker {
    border-color: var(--color-blue);
    color: var(--color-blue);
    background-color: #ffffff;
    animation: bluePulseStep 1.2s infinite alternate;
}
.step-node.active .step-label {
    color: var(--color-blue);
}

@keyframes bluePulseStep {
    0% { transform: scale(1); box-shadow: 0 0 0 0 rgba(37,99,235,0.2); }
    100% { transform: scale(1.1); box-shadow: 0 0 0 6px rgba(37,99,235,0.1); }
}

.ticket-card-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    background: #f8fafc;
    padding: 12px 18px;
    border-radius: var(--radius-md);
    border: 1px solid var(--color-border);
    font-size: 0.8rem;
}

.ticket-desc-text {
    color: var(--color-text);
    line-height: 1.4;
}

.actions-row {
    display: flex;
    gap: 8px;
}

.btn-mini {
    background: #ffffff;
    border: 1.5px solid var(--color-border);
    color: var(--color-text-header);
    padding: 6px 12px;
    border-radius: 12px;
    font-size: 0.72rem;
    font-weight: bold;
    cursor: pointer;
    transition: var(--transition-fast);
}
.btn-mini:hover {
    border-color: var(--color-border-hover);
}
.btn-mini-resolve { border-color: var(--color-green); color: var(--color-green); }
.btn-mini-resolve:hover { background: var(--color-green-dim); }
.btn-mini-escalate { border-color: var(--color-danger); color: var(--color-danger); }
.btn-mini-escalate:hover { background: var(--color-danger-glow); }

/* Quick Search field layout */
.flex-search-row {
    display: flex;
    gap: 8px;
    align-items: center;
}
.flex-search-row input {
    width: 250px;
    height: 38px;
}

/* STATS GRID */
.stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: 16px;
    margin-bottom: 10px;
}

.stat-card {
    display: flex;
    flex-direction: column;
    justify-content: center;
}

.stat-num {
    font-size: 1.8rem;
    font-weight: 800;
    color: var(--color-text-header);
    font-family: var(--font-mono);
}

.stat-label {
    font-size: 0.75rem;
    color: var(--color-text-muted);
    font-weight: 600;
    margin-top: 2px;
}

/* DATA TABLES (COMPANY PANEL) */
.log-table {
    width: 100%;
    border-collapse: collapse;
    font-size: 0.8rem;
    text-align: left;
}

.log-table th {
    border-bottom: 2px solid var(--color-border);
    padding: 12px 10px;
    color: var(--color-text-header);
    font-weight: 700;
    font-size: 0.75rem;
    text-transform: uppercase;
}

.log-table td {
    padding: 12px 10px;
    border-bottom: 1px solid var(--color-border);
    vertical-align: middle;
}

.log-table tbody tr:hover {
    background-color: var(--color-bg-card-hover);
}

.badge-mini {
    font-size: 0.62rem;
    font-weight: 700;
    padding: 2px 6px;
    border-radius: 3px;
}

.green-badge-mini { background: var(--color-green-dim); border: 1px solid var(--color-green); color: var(--color-green); }
.blue-badge-mini { background: var(--color-blue-dim); border: 1px solid var(--color-blue); color: var(--color-blue); }
.red-badge-mini { background: #ffe4e6; border: 1px solid var(--color-danger); color: var(--color-danger); }
.yellow-badge-mini { background: var(--color-warning-dim); border: 1px solid var(--color-warning); color: var(--color-warning); }

/* DOUBLE PANEL USER LAYOUT */
.form-double-panel {
    display: grid;
    grid-template-columns: 1fr 1.25fr;
    gap: 16px;
}

.table-outer-card {
    padding: 20px !important;
}

/* PROFILE PAGE CONTAINER */
.auth-container-card {
    max-width: 500px;
    margin: 10px 0;
}

.simple-login-form {
    display: flex;
    flex-direction: column;
    gap: 14px;
    margin-top: 10px;
}

.profile-info-banner {
    display: flex;
    align-items: center;
    gap: 16px;
    background: #f8fafc;
    border: 1px solid var(--color-border);
    padding: 16px;
    border-radius: var(--radius-md);
    position: relative;
    margin-top: 8px;
}

.p-banner-face {
    font-size: 1.8rem;
    width: 44px;
    height: 44px;
    background: #e2e8f0;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
}

.p-banner-text h4 {
    font-size: 0.95rem;
    font-weight: 800;
    color: var(--color-text-header);
}

.p-banner-text p {
    font-size: 0.72rem;
    color: var(--color-text-muted);
    margin-top: 2px;
}

.logout-pill-btn {
    position: absolute;
    right: 16px;
    border-color: var(--color-danger) !important;
    color: var(--color-danger) !important;
    font-size: 0.72rem !important;
    padding: 6px 14px !important;
}

.logout-pill-btn:hover {
    background: var(--color-danger-glow) !important;
}

/* ESCALATION MATRIX DIRECTORIES */
.escalation-directory-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 12px;
    margin-top: 10px;
}

.directory-contact-card {
    background: #f8fafc;
    border: 1px solid var(--color-border);
    padding: 16px;
    border-radius: var(--radius-md);
    text-align: center;
    cursor: pointer;
    transition: var(--transition-fast);
}

.directory-contact-card:hover {
    border-color: var(--color-blue);
    background: var(--color-blue-dim);
}

.dir-lvl {
    font-family: var(--font-mono);
    font-size: 0.65rem;
    color: var(--color-text-muted);
}
.text-red { color: var(--color-danger) !important; }

.directory-contact-card h4 {
    font-size: 0.9rem;
    font-weight: 800;
    color: var(--color-text-header);
    margin: 4px 0;
}

.directory-contact-card p {
    font-size: 0.78rem;
    color: var(--color-text);
}

.dir-time {
    display: block;
    font-size: 0.7rem;
    color: var(--color-blue);
    margin-top: 6px;
    font-weight: 700;
}

/* Contact box popup */
.contact-details-box {
    margin-top: 14px;
    background: var(--color-blue-dim);
    border: 1px solid rgba(37, 99, 235, 0.2);
    border-radius: var(--radius-md);
    padding: 12px 18px;
    animation: slideDown 0.25s ease-out forwards;
}

@keyframes slideDown {
    from { opacity: 0; transform: translateY(-5px); }
    to { opacity: 1; transform: translateY(0); }
}

.contact-box-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 6px;
}

.contact-box-header h4 {
    font-size: 0.8rem;
    font-weight: bold;
    color: var(--color-blue);
}

.close-mini-btn {
    background: transparent;
    border: none;
    color: var(--color-text-muted);
    font-size: 1.1rem;
    cursor: pointer;
}

.contact-box-content {
    font-size: 0.75rem;
    display: flex;
    gap: 20px;
}

/* MAINTENANCE GRID */
.maintenance-grid {
    display: grid;
    grid-template-columns: 1fr 1.3fr;
    gap: 16px;
}

.schedule-list {
    list-style: none;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.schedule-item {
    display: flex;
    align-items: center;
    gap: 16px;
    background: #ffffff;
    border: 1px solid var(--color-border);
    padding: 12px 16px;
    border-radius: var(--radius-md);
}

.sch-date-badge {
    width: 46px;
    height: 46px;
    border-radius: var(--radius-sm);
    background: var(--color-blue-dim);
    border: 1px solid rgba(37, 99, 235, 0.15);
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.sch-date-badge .day { font-size: 1.15rem; font-weight: 800; color: var(--color-blue); font-family: var(--font-mono); line-height: 1; }
.sch-date-badge .month { font-size: 0.55rem; color: var(--color-text-muted); font-weight: bold; }

.sch-details {
    flex: 1;
}

.sch-details h4 {
    font-size: 0.88rem;
    font-weight: 800;
    color: var(--color-text-header);
}

.sch-details p {
    font-size: 0.72rem;
    color: var(--color-text);
    margin-top: 2px;
}

.sch-type {
    display: inline-block;
    font-size: 0.55rem;
    font-weight: bold;
    padding: 1px 5px;
    border-radius: 3px;
    margin-top: 4px;
}

.sch-type.routine { background: var(--color-green-dim); border: 1px solid var(--color-green); color: var(--color-green); }
.sch-type.electrical { background: var(--color-blue-dim); border: 1px solid var(--color-blue); color: var(--color-blue); }

/* REPORTS & CONFIGS */
.reports-body-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}

.card-divider {
    border: none;
    border-top: 1px solid var(--color-border);
    margin: 16px 0;
}

/* TOGGLES SWITCH */
.toggle-group {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.toggle-item {
    display: flex;
    justify-content: space-between;
    align-items: center;
    background: #f8fafc;
    border: 1px solid var(--color-border);
    padding: 10px 14px;
    border-radius: var(--radius-md);
}

.toggle-label-group {
    display: flex;
    flex-direction: column;
    gap: 2px;
}

.toggle-title {
    font-size: 0.82rem;
    font-weight: bold;
    color: var(--color-text-header);
}

.toggle-desc {
    font-size: 0.68rem;
    color: var(--color-text-muted);
}

/* SWITCH SLIDER */
.switch {
    position: relative;
    display: inline-block;
    width: 38px;
    height: 20px;
}

.switch input { 
    opacity: 0;
    width: 0;
    height: 0;
}

.slider {
    position: absolute;
    cursor: pointer;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background-color: #cbd5e1;
    transition: .3s;
    border-radius: 34px;
    border: 1px solid #cbd5e1;
}

.slider:before {
    position: absolute;
    content: "";
    height: 12px;
    width: 12px;
    left: 3.5px;
    bottom: 3.5px;
    background-color: #ffffff;
    transition: .3s;
    border-radius: 50%;
}

input:checked + .slider {
    background-color: var(--color-green);
    border-color: var(--color-green);
}

input:checked + .slider:before {
    transform: translateX(18px);
}

.btn-save-config {
    width: 100%;
    margin-top: 16px;
    justify-content: center;
    border-color: var(--color-blue);
    color: var(--color-blue);
    border-radius: 24px;
}
.btn-save-config:hover {
    background: var(--color-blue-dim);
}

/* EXPORTS */
.export-actions {
    display: flex;
    gap: 10px;
}

.btn-export {
    flex: 1;
    justify-content: center;
    padding: 12px;
    border-radius: 24px;
}

.excel-btn { border-color: var(--color-green); color: var(--color-green); }
.excel-btn:hover { background: var(--color-green-dim); }

.pdf-btn { border-color: var(--color-blue); color: var(--color-blue); }
.pdf-btn:hover { background: var(--color-blue-dim); }

.hidden {
    display: none !important;
}

/* RESPONSIVE & PRINT */
@media (max-width: 1024px) {
    .app-container { height: auto; overflow-y: auto; }
    .dashboard-layout { flex-direction: column; }
    .sidebar { width: 100%; }
    .nav-menu { flex-direction: row; flex-wrap: wrap; justify-content: center; }
    .nav-item { padding: 10px 14px; }
    .form-group-grid, .form-double-panel, .escalation-directory-grid, .maintenance-grid, .reports-body-grid { grid-template-columns: 1fr; }
    .main-header { flex-direction: column; height: auto; padding: 16px; gap: 12px; }
    .header-status { flex-direction: column; }
    .ticket-stepper { flex-direction: column; gap: 20px; align-items: flex-start; padding: 10px; }
    .stepper-line-bg, .stepper-line-fill { display: none; }
    .step-node { flex-direction: row; gap: 12px; width: 100%; }
    .step-label { margin-top: 0; }
}

@media print {
    body { background: #ffffff !important; color: #000000 !important; font-size: 11pt; }
    .app-container, .cyber-grid, .sidebar, .btn, .filter-row, .btn-export { display: none !important; }
    .print-only { display: block !important; }
    .print-report-header { border-bottom: 2px solid #000000; padding-bottom: 12px; margin-bottom: 24px; }
    .print-report-header h1 { font-size: 22pt; }
    .print-section { margin-bottom: 30px; }
    .print-table { width: 100%; border-collapse: collapse; }
    .print-table th, .print-table td { border: 1px solid #dddddd; padding: 10px; font-size: 10pt; }
    .print-table th { background-color: #f2f2f2; }
}

/* LOGIN GATE OVERLAY & DUAL-COLUMN LAYOUT */
.login-gate-container {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: radial-gradient(circle at 50% 50%, #f8fafc 0%, #cbd5e1 100%);
    display: flex;
    align-items: stretch;
    justify-content: stretch;
    z-index: 9999;
    padding: 0;
    overflow: hidden;
}

.login-gate-wrapper {
    width: 100vw;
    height: 100vh;
    max-width: 100% !important;
    display: flex;
    flex-direction: column;
    gap: 0;
}

.login-gate-heading {
    display: none !important;
}

.login-gate-main {
    background: var(--color-bg-card);
    border: none;
    border-radius: 0;
    box-shadow: none;
    display: grid;
    grid-template-columns: 1.1fr 1fr;
    overflow: hidden;
    height: 100%;
}

.login-gate-left {
    position: relative;
    background: #0b0f19;
    display: flex;
    overflow: hidden;
}

.carousel-container {
    position: relative;
    width: 100%;
    height: 100%;
}

.carousel-slide {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    opacity: 0;
    transition: opacity 0.8s ease-in-out;
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
}

.carousel-slide.active {
    opacity: 1;
    z-index: 2;
}

.carousel-slide img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    opacity: 0.9;
}

.carousel-caption {
    position: absolute;
    bottom: 30px;
    left: 24px;
    right: 24px;
    color: #ffffff;
    z-index: 10;
}

.carousel-caption h3 {
    font-size: 1.25rem;
    font-weight: 700;
    margin-bottom: 6px;
    font-family: 'Outfit', sans-serif;
    color: #38bdf8;
}

.carousel-caption p {
    font-size: 0.8rem;
    color: #cbd5e1;
    line-height: 1.4;
    text-shadow: 0 1px 2px rgba(0,0,0,0.5);
}

.carousel-dots {
    position: absolute;
    bottom: 12px;
    left: 50%;
    transform: translateX(-50%);
    display: flex;
    gap: 6px;
    z-index: 20;
}

.carousel-dots .dot {
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.4);
    cursor: pointer;
    transition: var(--transition-fast);
}

.carousel-dots .dot.active {
    background: #38bdf8;
    width: 18px;
    border-radius: 3px;
}

.login-gate-right {
    padding: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #f8fafc;
    border-left: 1px solid var(--color-border);
    height: 100%;
    overflow-y: auto;
    box-sizing: border-box;
}

.login-gate-right .auth-container-card {
    background: #ffffff !important;
    border: 1px solid var(--color-border) !important;
    border-radius: var(--radius-lg) !important;
    box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.04), 0 4px 6px -2px rgba(0, 0, 0, 0.01) !important;
    padding: 40px 30px !important;
    max-width: 440px !important;
    width: 100% !important;
    box-sizing: border-box;
}

.login-gate-heading-internal {
    font-size: 2.3rem !important;
    font-weight: 900 !important;
    color: var(--color-blue) !important;
    margin: 0 0 20px 0 !important;
    letter-spacing: 0.03em !important;
    text-transform: uppercase !important;
    font-family: 'Outfit', sans-serif !important;
    text-align: center !important;
    line-height: 1.1 !important;
}

/* Quick Action Cards for Home Dashboard */
.home-quick-actions {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
    gap: 16px;
    margin-top: 20px;
}

.action-card {
    background: var(--color-bg-card);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-lg);
    padding: 24px;
    cursor: pointer;
    transition: var(--transition-norm);
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.05);
}

.action-card:hover {
    transform: translateY(-4px);
    border-color: var(--color-blue);
    box-shadow: 0 10px 15px -3px rgba(37, 99, 235, 0.1), 0 4px 6px -2px rgba(37, 99, 235, 0.05);
}

.action-card .card-icon {
    font-size: 2rem;
    margin-bottom: 12px;
}

.action-card h3 {
    font-size: 1.05rem;
    font-weight: 700;
    color: var(--color-text-header);
    margin-bottom: 6px;
}

.action-card p {
    font-size: 0.78rem;
    color: var(--color-text-muted);
    line-height: 1.4;
}

@media (max-width: 768px) {
    .login-gate-main {
        grid-template-columns: 1fr !important;
        height: 100vh !important;
    }
    .login-gate-left {
        display: none !important;
    }
    .login-gate-right {
        padding: 24px !important;
        border-left: none !important;
        height: 100vh !important;
        overflow-y: auto !important;
    }
}

/* Contrast Fix for Blue Welcome Banners */
.welcome-banner-blue {
    background: linear-gradient(135deg, #1e3a8a 0%, #2563eb 100%) !important;
    color: #ffffff !important;
    border: 1px solid rgba(255, 255, 255, 0.1) !important;
}
.welcome-banner-blue h2 {
    color: #ffffff !important;
}
.welcome-banner-blue p {
    color: rgba(255, 255, 255, 0.9) !important;
}

/* Category Selection Sizing Adjustments */
.cat-select-card {
    padding: 8px 4px !important;
    font-size: 0.76rem !important;
    gap: 4px !important;
}
.cat-select-card .cat-icon {
    font-size: 1.2rem !important;
}
.category-selection-grid {
    grid-template-columns: repeat(3, 1fr) !important;
    gap: 6px !important;
}